谷歌账号被冻结求助

谷歌账号被冻结，回复后还是未解冻。 回复的原始邮件如下：
Thanks for contacting us about your Google Account.

Unfortunately, your account access can't be restored. Our review found that your account was created or used with multiple other accounts to violate Google's policies. It appears the account might have been created by a computer program or bot.

Google is committed to keeping people safe online. Learn more about Google's Terms of Service.

If you live in the European Union (EU) or are an EU citizen, there may be additional resolution options available to you.

我的具体情况是： 在同一台电脑的 google 浏览器，我登录了两个账号， 这两个账号当时在填写电话号码的时候为了方便填写了同一个号码。 这样的操作大半年了也没有什么问题， 最近几天突然被冻结了。

有没有处理过类似事情的 2 友， 求帮助啊！！！！